Web Hosting FAQ:

1. What is web hosting?
Web hosting is a service that allows you, the user, the ability to have your website published over the internet making it available to the world.

2. Do I need web hosting?
If you wish to have your own website with the domain name of your choice then the simple answer is Yes.

3. What is a domain name?
A domain name is a unique address, that internet users enter into the address bar to access any website available for access on the World Wide Web

4. Can I use my existing domain name?
Certainly, infact we encourage it, although if you dont already have one, we can point you in the right direction, or we can supply you with a NeedWebHosting.net subdomain.

5. How do I register a domain name?
using a registered website, we recommend DomainSite.com , they will guide you step by step through the domain registration process.

6. How much space do I need for my website?
That all depends on what you want out of your product, If you want a site dedicated to providing media such as audio and video, then you are going to need alot of server space and bandwidth. But if all you want is a small information resource website, then a our basic package should suit you just fine.

7. What are the rewards for loyal customers?
A. The longer you are with us, and adhere to our Code of Conduct, every now and then we will give you account 'goodies' these can be anything from extra bandwidth, reduced invoice fees right the way to free advertising on our network of websites.

B. The voting incentive scheme only applies to needwebhosting.net customers who have hosted with us for a minimum of 2 months.

8. How do I upload my website?
You can do this from the cPanel we provide you with or using an ftp client, its a really simple process, but if your new to the website game, we can provide with all the help you need to get you off the ground.

9. What is uptime and how is it important?
Uptime is the period of time our servers are active for, I wish we could say indefinitely, but that would be lying to everybody, from time to time we will require short bursts of downtime in excess of 1.4% to undergo server upgrades, in order to make your accounts run smoother than ever. We try to minimize any possible downtime, so your websites do not suffer.

10. How do I track the hits to my website?
There is a pre-built in module in your cPanel which will show you in depth overviews of your visitor numbers.

11. Who do I contact in case I need help?
You can contact our support team: support@needwebhosting.net

12. How do I pay for web hosting?
We accept most online transfer process' such as Paypal, Ecsrow etc...

13. What custom features are available to me?
We try to offer the best for our clients, so we make available: a customer support forum; loyalty benefits scheme; customer relations team to check up on you from time to time, just to make sure everything is going smoothly for you; and much more.

14. Can I trust NeedWebHosting.net?
We pride ourselves on the fact that you can trust us with the hosting of your website. We are so confident that you can trust us, we offer a 30 day money back guarantee

If you have any questions, please submit them to our support forums or contact us about them. E-mail: info@NeedWebHosting.net